Orders are dispatching in 1 - 2 working days. Free Delivery over £100 ex VAT (Mainland UK) - More Information

CUSTOMER ADVICE & INFORMATION

Can I check where my order is?

You will be able to view this on your account.

Click My Account.

You will see Recent Orders

At the bottom of the order you will see that this is processing and there are four stages greyed out.

Once the order has been picked this will highlight for you.

The processing will also change to in picking or picking. 

If at any point your order states paused this is most likely due to the picker going on break or lunch. As we have a live system view for you. 

More from Orders
What is the status of my order?
When will my order be dispatched?
Do you keep back orders?
I am missing some items, what should I do?
Can I add to an order?
Do I have to pay on the internet?
How do I know when my order is dispatched?
Am I missing items from my order, how can I check this?
Can I return items?

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